Information Required For Booking
For those clients who do not wish to supply a credit card to secure their booking, or who are unsure if they are able to make their desired appointment time, we would encourage you to simply “walk in” at your leisure. We are always happy to accommodate our “walk ins” with the next available stylists.
For our repeat guests, all credit card numbers will be stored in your profile, fully encrypted and hidden from our view, only to be used for securing future bookings (and for future charges at your discretion).
Late Arrival, Cancellation, and “No Show” Policies
We require 12 hours notice for all cancellations and changes. Clients are free to change or cancel their appointments with us, at no charge up until 12 hours prior to their appointment times. Any cancellation or change within 12 hours will incur a 50% fee of the value of your scheduled services. Any client that does not show up for an appointment without any prior notice or cancellation will be charged the full value of the scheduled service. We reserve the right to immediately charge clients credit cards for change fees and no show appointment fees, with no exceptions.
Changes and cancellations must be made verbally, over the phone, during our normal business hours, with our receptionist. Leaving a message on our machine outside of normal business hours will not be considered notice of change or cancellation.
Blow la la gift certificates are non-returnable-non refundable. Gift Certificates are not redeemable for cash.
Hair and make-up service policy
At Blow la la we do our best to identify potential issues and dangers. We reserve the right to refuse service to clients that present a hazard or loss either to themselves or our stylists. Blow la la is not responsible for any and all damage, loss of hair or extensions, shedding physical side affects, or any other issues that occur during service. Retention of hair and hair products is at the client’s own risk, no exceptions.
We will use every precaution to insure safe handling during your visit however, Blow la la will not be held responsible for any loose or damaged extensions during our wash and blowout services.
While we always try our best to accommodate your requests for specific stylists, we cannot guarantee that you will be paired with a particular stylist or makeup artist at the specific time and date of your choosing. But rest assured that we will place you in good hands, with a stylist highly capable of achieving your desired looks.